Return & Refund Policy
We're a small independent press — every book that reaches you is packed and dispatched by the same people who made it. That closeness is our strength, but it also means we can't afford the machine-like returns operations of a large retailer. So we keep our policy simple and fair: we stand behind every copy we ship, and we ask you to choose carefully, because we've made it easy to know exactly what you're buying.
Know before you order
Every book page on this site shows real page spreads from inside the book — the artwork, the layout, the reading level. We share these so you can see the book the way you would in a bookstore. Because of this, we don't accept returns for a change of mind ("didn't like it", "ordered by mistake", or "bought the same book elsewhere"). Each returned copy is a loss a small press like ours cannot absorb, and we'd rather price our books honestly than build returns into the price.
When we do take a book back
If something has genuinely gone wrong on our side or the courier's, we make it right — no arguments:
- Damaged in transit — crushed corners, torn cover, bent pages.
- Defective printing — missing or blank pages, misprint, loose binding.
- Wrong item — you received a different book than you ordered.
- Not delivered — your order hasn't arrived within a reasonable time of dispatch (typically 7–10 days of the courier pickup).
How to raise a return or refund
Write to us at returns@rishikatha.com within 7 days of delivery with:
- Your order number and the name/phone the order was placed with,
- The reason, in a line or two, and
- A photo of the book (and the packaging, if damaged in transit).
We reply within 1–2 working days and tell you the outcome — usually right away. In most cases you won't need to ship the book back; a photo is enough, and you're welcome to keep or gift the copy.
Replacement or refund — your choice
- Replacement: we ship a fresh copy at no cost — free delivery, priority dispatch.
- Refund: the full amount you paid is returned to your original payment method within 5–7 working days of approval.
A note on preorders
Preordered books (books not yet released) can be cancelled for a full refund any time before dispatch. Once dispatched, the policy above applies.
The short version
Look at the sample pages, order with confidence — and if the book reaches you damaged, defective, wrong, or not at all, write to returns@rishikatha.com and we'll fix it. That's the whole policy.
Questions before ordering? Our general inbox is care@rishikatha.com — or DM us at @therishikatha. Orders are dispatched within 1 day of being placed.